Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below.
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has shipped, delivery typically takes 5-7 business days, depending on your location.
Tracking Information
Every order includes trackable shipping. Once your order ships, you will receive a confirmation email containing:
- Your tracking number
- A link to track your package's progress in real time
- The carrier name
You can use this information to monitor your shipment from our warehouse to your door.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Status
If you haven't received tracking information within 2 business days of placing your order, please contact us at [your email/support link] and we'll be happy to help.
Delays
While we do our best to meet the estimated delivery window, occasional delays may occur due to carrier issues, weather, customs (for international orders), or high-volume periods (e.g., holidays). We appreciate your patience in these situations.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible so we can attempt to correct it before the order ships.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us vi emailwithin 14 days of the delivery date (or expected delivery date) so we can assist you.
International Shipping
We currently ship to all EU countries. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
This policy was last updated on September 3, 2026.